The Missing Statement in Most Answers to Behavioral Interview Questions

By Jeff Altman, The Big Game Hunter

I constantly work and re-work many scenarios to improve them. This is one that I believe will help you answer behavioral interview questions.

Standing Out on an Interview

By this time, all of you know that when a company starts asking behavioral interview questions, they want to hear a story from you. And the story starts off with,  the question is “Tell me about a time when you . . . ” or “Walk me through a situation where you.” That’s the cue for a story.

And with the story, you start off with a situation or action that you were asked to take, what you did, and the result that you got, right? Or situation, obstacle if you’re using a SOAR format, and the action that you took and the result. But there’s a missing statement, I realized that most of you don’t say, and I want to inject it into your stories.

And the missing statement is, “so I’m assigned to this situation where I’m being I’ve been asked to take over a group that . . . “and you’re describing the situation. And now what you say is, “and I owned this situation. I took charge of it, I thought of it, every step of it, like I owned this problem.” What that does is it basically talks about how you took ownership of the situation, and made it your own, it brings an intensity to the story and to your answer that’s different than if you don’t say it. So let me give you an example.

“I owned, I took over a situation where I was asked to replace a manager who really wasn’t doing a good job. I listened to what the issues were, and I took ownership of it, I owned this problem. And I committed to my management that this was going to get solved.” Notice what that does? Notice really what that statement does. And thus what I did from that point was meet with the users and everything else is the same, but you just inject that one statement into the scenario. It makes a huge difference.

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