Do informational interviews to learn about a career or company.

From, part of the CareerOneStop suite of web products, sponsored by the U.S. Department of Labor Employment and Training Administration.

An informational interview is a meeting to learn about the real-life experience of someone working in a field or company that interests you. It’s not a job interview, so it’s important to keep focused on getting information, not a job offer.

How do I set up an informational interview?

intervoewFind contacts. Ask people in your network for contacts in a field, company or job that interests you. The Business Finder can also help you find contacts in an industry.

Make contact. Either call or e-mail to make contact. The introduction could be: “Mrs. Smith, Brad Johnson suggested I speak with you. My name is Steven Olson and I am interested in the ________ field. I could use advice from someone who is in this field. Do you have time in the next two weeks to meet for about 20 minutes? I would really like to learn more about your company and the ________ field from someone like you.”

Hold the meeting. After introductions, give a brief summary of your career goal, or what you want to learn from them. Prepare plenty of questions to make good use of the time. Respect their time.

Sample questions include: 

  • What is a typical day like in your job?
  • What do you like most / least about this career?
  • Is your job typical of others in this field?
  • What are current job prospects like?
  • Are there related fields I might want to look into?
  • What makes a resume impressive in your field?
  • Is my resume appropriate for this occupation?
  • How do you stay current in your knowledge?
  • What are employers looking for in this career (skills, education, experience)?
  • What’s the best way to find out about jobs in this field?
  • What is the career ladder for this position?
  • What would you recommend I do at this point to get into this field?
  • What are the future trends for this field?  
  • Is there anyone else you would recommend I talk to in this field?
To learn more about a specific company, ask questions like these:
  • What’s the corporate culture like here?
  • How do you normally hire for this occupation?
  • What is the average turnover in this type of job?
  • Which firms do you think are your toughest competitors, and how do they differ from your company?
What else do I need to know?
  • Make a good impression. This person may provide additional referrals that could lead to a job.
  • Keep it short. Limit your initial interview to 15 to 30 minutes based on how the conversation is going.
  • End the interview by stating any follow-up actions you will take based on their recommendations. 
  • Thank them for their time and information, and send a thank-you note after your interview.


Jeff Altman, The Big Game HunterJeff Altman, The Big Game Hunter is a coach who worked as a recruiter for what seems like one hundred years. His work involves career coaching, as well as executive job search coaching, job coaching, and interview coaching. He is the host of “No BS Job Search Advice Radio,” the #1 podcast in iTunes for job search with more than 2000 episodes.

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