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Why are most recruiters unhelpful and tend to constantly ignore emails from applicants in the interview process? From my experience, recruiters always say something along the lines of, “Don’t hesitate to contact me if you have any questions,” but 90% of the time if it is not something they want to know from you such as your availability for interviews, it will just ignore your question or email.

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The question for today is, "Why are most recruiters unhelpful and tend to ignore emails from applicants during the interview process? From my experience, recruiters always say something along the lines of, 'Don't hesitate to contact me if you have any questions.' But 90% of the time. It's only when they want something from you, like your availability for an interview, that you will hear from them."

You have to understand the job of a recruiter. I always start off at this basic point – – how much are you paying them? Probably nothing. How much is an employer paying them? Employers are paying their fee. Thus, they are being paid to find the person who fits a job requirement and are qualified to do what employer needs to have done. Period. Everything else is window dressing.

So that you have questions, well, they are not paid to answer questions. Coaches are. As a result, you have this mistaken notion that they are working for you or that you are working together to find you a job. That could be furthest from the case.

Those kind of phrases like, "Don't hesitate to reach out," our part of the seduction that recruiters used to help build relationship. The idea of the relationship is designed to engender trust by you (which obviously isn't occurring here) so that at the time with the employer extends a job offer you are less resistant to their "closing techniques" that will allow them to earn a fee.

They are not there to answer your questions. They are not social workers. They are not counselors. They are there to recruit talent and fill positions and coincidentally make you happy.

Before you start replying and telling me that without you they don't earn their fee, that is absolutely right. However, there are a lot more review than there are employers willing to pay them a fee. Recruiters always believe that they can get a replacement person because they have proven it time and time again.

You, on the other hand, want that one job and, as a result, recruiters are not particularly responsive unless the client asked to meet with you, if there is the possibility that you might use that information to take a different job than the one that they are representing. After all, why should they help you? Their job is to deliver you to their client an unnecessarily help YOU get a job.

So, the confusion, the question comes from the mistaken notion that they should be responsive to you. That's not their job. In recruiters there to fill positions with companies and coincidentally coaching into getting that job with their client. Period. In doing so, they earn a fee from that employer.


Jeff Altman, The Big Game Hunter
Jeff Altman, The Big Game Hunter

Jeff Altman, The Big Game Hunter is a career and leadership coach who worked as a recruiter for more than 40 years. He is the host of “No BS Job Search Advice Radio,” the #1 podcast in iTunes for job search with more than 1500 episodes and his newest show, “No BS Coaching Advice.” He is a member of The Forbes Coaches Council. “No BS JobSearch Advice Radio” was recently named a Top 10 podcast for job search. was also recently named a Top 10 YouTube channel for job search.

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