Listening to Others | Career Angles

Jack Ma of Ali Baba was interviewed by Steve Forbes for Forbes’ podcast.

One of the wealthiest men in the world spent a lot of his time talking about the importance of grit and care for your people as being part of the Ali Baba culture.

After all, his business like so many others needed to find its way to success. Yet, he makes the point that what was most important to him was happiness of his people and that is customer before maximizing shareholder value.

After all, when times get tough, shareholders disappear. You need to keep your employees and you make no money unless your customers happy.

It doesn’t mean that you don’t work hard. That’s where grit comes in.

It reminds me of a concept that I learned (or was reminded of) from an executive coach named Lance Secretan that he refers to as The Castle Principles.

You need to demonstrate Courage, Authenticity, Service, Truthfulness, Love, Effectiveness. They are all intertwined.

Your people need to feel them from you. If your employee, your colleagues in the people you serve need to feel that from you. They know all need to be in place otherwise others feel like it’s a lie. Or an act. Or worse.


Ⓒ The Big Game Hunter, Inc., Asheville, NC 2019



Jeff Altman, The Big Game Hunter
Jeff Altman, The Big Game Hunter

Jeff Altman, The Big Game Hunter is a career and leadership coach who worked as a recruiter for more than 40 years. He is the host of “No BS Job Search Advice Radio,” the #1 podcast in iTunes for job search with more than 1600 episodes and his newest show, “No BS Coaching Advice” and is a member of The Forbes Coaches Council.

Are you interested in 1:1 coaching, interview coaching, advice about networking more effectively, how to negotiate your offer

Career Angles
Career Angles

or leadership coaching? Please click here to see my schedule to book a free discovery call.

If you have questions for me, call me through the Magnifi app for iOS (video) or (phone)

Connect with me on LinkedIn. Like me on Facebook.

Join Career Angles on Facebook and receive support, ideas and advice in your current career and job.

About the author

Leave a Comment, Thought, Opinion. Speak like you're speaking with someone you love.

%d bloggers like this: