It was Friday afternoon and the filing with the government agency needed to be complete. I everything I could, resolve the last-minute issue and called in for them to click a button and it was all over.
The first time I called, I was kept on hold for 19 minutes, worked with the lovely agent only to be cut off when she said she was going to save the change. I didn’t trust that was done and called back later that day after having to sessions with clients.
23 minutes later I was connected with another agent and immediately cut off. 25 minutes later, I was connected to another agent who told me all the prep work that I had done previously had been wiped out and they be happy to help me. I remember the old statement from Ronald Reagan who said you should fear when someone says, “I’m from the government and I’m here to help you.”
I thanked the person profusely and went on to complete the record at [6:15] PM on Friday night and then left for holiday party at my wife was hosting. Suffice it to say I carried the frustration from my dealing with the government into the beginning of the party until I could let go.
Sometimes we carry previous episodes into our professional situations, too. Our frustration is felt by our colleagues and her family while we sort through our suffering.
I lost 30 minutes of an otherwise lovely evening to my previous frustration rather than taking five minutes to just relax and release it. It would’ve taken less time to do that than to just show up and not be there.
I hope you can remember that the next time something like this happens to you.
Ⓒ The Big Game Hunter, Inc., Asheville, NC 2019
ABOUT JEFF ALTMAN, THE BIG GAME HUNTER
Jeff Altman, The Big Game Hunter is a career and leadership coach who worked as a recruiter for more than 40 years. He is the host of “No BS Job Search Advice Radio,” the #1 podcast in iTunes for job search with more than 1600 episodes and his newest show, “No BS Coaching Advice” and is a member of The Forbes Coaches Council.
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