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EP 1048 There has been no response to emails or instant messaging. I don’t want to bother my boss. Why aren’t they getting back to me?

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I was asked, "How do I get a recruiter to respond to a salary negotiation?"

The person has been an intern and they have made an offer to them.  The recruiter for this firm hasn't been responding to emails or instant messaging and the intern is frustrated.  They want to find out how they can reach this person for negotiating.

Here are a few points:

As an intern who is converting to full-time staff, you are small fish on their plate.  I have other, more important fish to fry, too.  HR has a lot of things on their plate; they have hiring managers who are demanding service; they are interviewing; they are trying to fill positions; they are writing a heads… There are many things that HR is doing… You are not a big concern for them.
This HR person may be out of the office.  They may be traveling. They may be doing campus recruiting, hence why they may not be responding to you.
You are right not to trouble your boss.  This is not a major priority.  If the rule, they offered you a job  and you have already done parts of this job before.  They will probably be asking themselves, "What's the big deal?  You knew what the price point was we brought you want for this internship?"
They just don't care.  There's no point or concern that they have, because, after all, it's not like you're the only intern on the planet or qualified to do this job.  There are others. Their desire to negotiate is really small.
Let me summarize for you where you stand.

On the one side there is a rock. On the other side, there is a hard place.  You are somewhere between the two.

If your goal is to just make the connection and they are not respond, send an email to HR with the subject line, "Are you okay?"  The message may read something along the lines of, "I have emailed and I am do you and had not received a response.  I have a few questions about the job offer.  Would you give me a call, please?  I just want to make sure you are okay?  My experience of you is that you would normally get back to me but since I haven't heard, I just want to make sure that you are all right."

That will usually "guilt them" into surfacing.


Jeff Altman, The Big Game Hunter
Jeff Altman, The Big Game Hunter

Jeff Altman, The Big Game Hunter is a coach who worked as a recruiter for what seems like one hundred years. His work involves career coaching, all as well as executive job search coaching and life coaching. He is the host of “No BS Job Search Advice Radio,” the #1 podcast in iTunes for job search with more than 1000 episodes,“ Job Search Radio,” “and his newest show, “No BS Coaching Advice” and is a member of The Forbes Coaches Council.

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